Cloudfanatic - Notice history

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May 2022

MAY5
North Carolina Cloud Instances Maintenance
CompletedMaintenance28 hours 49 minutes
  • CompletedMay 07, 2022 at 3:12 AMUTC

    Maintenance has completed successfully.

  • In progressMay 05, 2022 at 10:23 PMUTC

    Maintenance is now in progress

  • PlannedMay 05, 2022 at 10:23 PMUTC

    We are currently running a maintenance on some cloud instances which are being affected by a software bug. During that time instances might be inaccessible with the following message being displayed in customer's dashboard:

    Virtual server is under migration

Incident
Resolved1 hour 24 minutes
  • ResolvedUTC

    Issue has been fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.

  • IdentifiedUTC

    Issue has been identified as a routing issue with one of our upstream providers and has been partially fixed. We are continuing to work on a complete fix for this incident.

  • InvestigatingUTC

    Our Engineering team is currently investigating an issue with network connectivity in our North Carolina location.

    We apologize for the inconvenience and will share an update once we have more information.

Apr 2022

Legacy Container (*VZ) services partial isolated outage
ResolvedPartial outage46 minutes
  • ResolvedUTC

    Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.

  • InvestigatingUTC

    Our Engineering team is currently investigating an issue with some of our Legacy OpenVZ servers being stuck offline and unable to be booted.

    We apologize for the inconvenience and will share an update once we have more information.

Mar 2022

Legacy Container (*VZ) services partial isolated outage
ResolvedDegraded performance51 minutes
  • ResolvedUTC

    Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.

  • InvestigatingUTC

    Our Engineering team is currently investigating an issue with some of our Legacy OpenVZ servers being stuck offline and unable to be booted.

    We apologize for the inconvenience and will share an update once we have more information.

Legacy Container (*VZ) services partial isolated outage
ResolvedPartial outage1 hour 1 minute
  • ResolvedUTC

    Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.

  • InvestigatingUTC

    Our Engineering team is currently investigating an issue with some of our Legacy OpenVZ servers being stuck offline and unable to be booted.

    We apologize for the inconvenience and will share an update once we have more information.

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