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Chicago Datacenter - USA Central
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Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.
We are currently investigating packet loss occuring in Chicago datacenter.
Maintenance has now been completed ahead of schedule.
We will be performing a datacenter maintenance/upgrade in our Chicago location to accommodate additional growth, which will include:
1 - Power upgrade to all racks.2 - Network equipment upgrade to all racks.
Start date: November 21 2024End date: December 4 2024Time of day: Off peak hours between 3PM and 3AM CST
During this 14 day window servers in Chicago will experience 1 downtime of approximately 180 minutes while power and network in that specific rack is upgraded.Servers that are currently being affected by the maintenance will show message "Node is currently locked" in your dashboard.
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