Cloudfanatic - Notice history

All systems operational

Notice history

Jan 2022

Chicago Hypervisor 36 issue
  • Resolved
    Resolved

    Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.

  • Investigating
    Investigating

    Our Engineering team is currently investigating an issue with one Chicago Hypervisor (36) being offline.

    We apologize for the inconvenience and will share an update once we have more information.

Los Angeles Datacenter emergency PDU replacement
  • Completed
    January 08, 2022 at 5:39 AM
    Completed
    January 08, 2022 at 5:39 AM

    Maintenance has completed successfully.

  • Update
    January 08, 2022 at 3:08 AM
    In progress
    January 08, 2022 at 3:08 AM

    Most affected services had been restored at this time. Datacenter techs are continuing with the planned replacement.

  • In progress
    January 08, 2022 at 12:47 AM
    In progress
    January 08, 2022 at 12:47 AM

    We have detected a faulty PDU an as such the onsite datacenter techs are working on replacing it. Some virtual servers will be inaccessible during this time. We expect the work to be completed within 20 minutes. We apologize for the inconvenience.

Dec 2021

North Carolina Network Maintenance
  • Completed
    December 27, 2021 at 9:05 PM
    Completed
    December 27, 2021 at 9:05 PM

    Maintenance has completed successfully.

  • In progress
    December 27, 2021 at 8:00 PM
    In progress
    December 27, 2021 at 8:00 PM

    We will be performing an emergency network maintenance in our North Carolina datacenter to some of our network gear.

    Starting time: 2:00PM CST 12/27/2021

    End time: 3:00PM CST 12/27/2021

    During this time some virtual servers might experience up to 15 minutes of downtime.

Slow loading of Website and Client Account Area
  • Resolved
    Resolved

    Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.

  • Investigating
    Investigating

    We are aware of an issue causing our website and client area services to load slow or time out. This issue is connected to our CDN provider Cloudflare, and they are actively working on fixing it. Incident information: https://www.cloudflarestatus.com/incidents/qz5m74q8q0jl

    No cloud vps servers are affected.

    We apologize for the inconvenience and will share an update once we have more information.

Connectivity issues in LA Datacenter
  • Resolved
    Resolved

    Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.

  • Investigating
    Investigating

    Our Engineering team is currently investigating an issue with connectivity in our Los Angeles datacenter which is causing some servers to experience higher latency or packet loss.

    We apologize for the inconvenience and will share an update once we have more information.

Nov 2021

No notices reported this month

Nov 2021 to Jan 2022

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