tag:status.cloudfanatic.net,2005:/history Cloudfanatic Status - Incident history 2025-04-04T22:02:21.343+00:00 Cloudfanatic tag:status.cloudfanatic.net,2005:Incident/cm93bymxy003qbnwpkeyxt78u 2025-04-04T22:02:21.343+00:00 2025-04-04T22:02:21.343+00:00 North Carolina network packet loss Type: Incident

Duration: 29 minutes

Affected Components: Network

Apr 4, 22:02:21 GMT+0
Investigating - Our Engineering team is currently investigating an issue with packet loss affecting certain network segment in our North Carolina data center. We apologize for the inconvenience and will share an update once we have more information..

Apr 4, 22:30:58 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/cm6zgn1fq0013ju65p56pbcyz 2025-02-10T19:42:47.898+00:00 2025-02-10T20:30:20.036+00:00 Incident Type: Incident

Duration: 2 days and 7 hours

Affected Components: Network

Feb 10, 20:30:20 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 10, 19:42:47 GMT+0
Investigating - Our Engineering team is currently investigating a network issue in our Chicago Location. We apologize for the inconvenience and will share an update once we have more information..

Feb 10, 20:37:47 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/cm4hmclbu001e82nucgfvya09 2024-12-09T22:43:23.899+00:00 2024-12-09T22:43:23.899+00:00 Chicago network packet loss Type: Incident

Duration: 1 hour and 14 minutes

Affected Components: Network

Dec 9, 22:43:23 GMT+0
Investigating - We are currently investigating packet loss occuring in Chicago datacenter..

Dec 9, 23:56:54 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Maintenance/cm3rfm6tn000opu5zw724c2tl 2024-11-21T14:50:51.370+00:00 2024-11-21T14:50:51.370+00:00 Chicago datacenter maintenance/upgrade Type: Maintenance

Duration: 7 days, 9 hours and 51 minutes

Affected Components: Network, Legacy Container (*VZ) services, 10Gbps Cloud servers, Virtual and Hybrid servers

Nov 21, 14:50:51 GMT+0
Identified - We will be performing a datacenter maintenance/upgrade in our Chicago location to accommodate additional growth, which will include: 1 - Power upgrade to all racks. 2 - Network equipment upgrade to all racks. Start date: November 21 2024 End date: December 4 2024 Time of day: Off peak hours between 3PM and 3AM CST During this 14 day window servers in Chicago will experience 1 downtime of approximately 180 minutes while power and network in that specific rack is upgraded. Servers that are currently being affected by the maintenance will show message "**Node is currently locked**" in your dashboard..

Nov 29, 00:42:14 GMT+0
Completed - Maintenance has now been completed ahead of schedule..

]]> tag:status.cloudfanatic.net,2005:Maintenance/cm10rwcts001ha11515bypabz 2024-09-13T13:00:00.000+00:00 2024-09-13T13:00:00.000+00:00 Phoenix Datacenter Maintanance / The node is currently locked Type: Maintenance

Duration: 16 hours and 30 minutes

Affected Components: Virtual and Hybrid servers, Network

Sep 13, 13:00:00 GMT+0
Identified - We are performing a scheduled maintenance in our Phoenix datacenter at this time. Maintenance window is 9am through 9pm. During this time we will be upgrading the power of our racks in order to support additional growth. Clients will experience up to 60 minutes of downtime. No action is required on your side..

Sep 14, 01:47:14 GMT+0
Identified - Maintenance has been extended by 5 hours..

Sep 14, 05:29:52 GMT+0
Completed - Maintenance is now complete..

]]> tag:status.cloudfanatic.net,2005:Incident/clv99uvzv54152broovuj5mjtw 2024-04-21T08:34:10.944+00:00 2024-04-21T08:34:10.944+00:00 Los Angeles datacenter connectivity issues Type: Incident

Duration: 7 hours and 3 minutes

Affected Components: Network, Virtual and Hybrid servers

Apr 21, 08:34:10 GMT+0
Investigating - Our Engineering team is currently investigating an issue with network connectivity in our Los Angeles datacenter. We apologize for the inconvenience and will share an update once we have more information..

Apr 21, 15:36:41 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Maintenance/clteowvec11445bco8ub99syql 2024-03-05T18:12:58.579+00:00 2024-03-05T19:17:02.197+00:00 Client Dashboard maintenance Type: Maintenance

Duration: 1 hour and 4 minutes

Affected Components: Client Portal

Mar 5, 19:17:02 GMT+0
Completed - Maintenance has been completed..

Mar 5, 18:12:58 GMT+0
Identified - We are currently performing a scheduled maintenance on our client dashboard. Estimated duration is 1 hour. For assistance please email [support@cloudfanatic.net](mailto:support@cloudfanatic.net).

]]> tag:status.cloudfanatic.net,2005:Maintenance/clqxvbstn91843c7mw676hjmpz 2024-01-03T14:21:38.385+00:00 2024-01-03T17:15:34.485+00:00 Website and dashboard maintenance Type: Maintenance

Duration: 2 hours and 54 minutes

Affected Components: Client Portal, Cloudfanatic Website

Jan 3, 17:15:34 GMT+0
Completed - Maintenance has completed successfully..

Jan 3, 14:21:38 GMT+0
Identified - We are performing for a scheduled maintenance on our website and dashboard. During this time users might not be able to access their dashboard for a duration on 30 minutes..

]]> tag:status.cloudfanatic.net,2005:Incident/clpfm0xjz12673beoo8lzcdhvb 2023-11-26T15:03:11.589+00:00 2023-11-26T16:38:46.112+00:00 Routing issue causing connection interruptions in Chicago DC Type: Incident

Duration: 4 hours and 33 minutes

Affected Components: Network

Nov 26, 16:38:46 GMT+0
Identified - The issue has been identified and fix is being implemented..

Nov 26, 19:36:03 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

Nov 26, 15:03:11 GMT+0
Investigating - Our Engineering team is currently investigating an issue with some of our upstream internet providers which is causing packet loss or complete loss of connection. We apologize for the inconvenience and will share an update once we have more information..

]]> tag:status.cloudfanatic.net,2005:Maintenance/clpcsluly11589bdn5fvf0cksi 2023-11-24T15:40:40.193+00:00 2023-11-25T03:35:51.410+00:00 Stability improvements in Chicago DC Type: Maintenance

Duration: 11 hours and 55 minutes

Affected Components: Virtual and Hybrid servers

Nov 25, 03:35:51 GMT+0
Completed - Maintenance has completed successfully..

Nov 24, 15:40:40 GMT+0
Identified - We are performing stability improvements for some hypervisors in our Chicago DC. During this time some virtual server will experience downtime of approximately 20 minutes. No action is required on your end. Your server will return to normal operation automatically..

Nov 24, 15:40:40 GMT+0
Identified - The maintenance is now in progress. The window of this maintenance is 24 hours. During this time some virtual server will experience downtime of approximately 20 minutes. No action is required on your end. Your server will return to normal operation automatically..

]]> tag:status.cloudfanatic.net,2005:Incident/cloqmgr5p47745bfojjt2zebfy 2023-11-09T03:21:17.094+00:00 2023-11-09T03:21:17.094+00:00 Connection issues with Chicago DC Type: Incident

Duration: 31 minutes

Affected Components: Network, Legacy Container (*VZ) services, 10Gbps Cloud servers, Virtual and Hybrid servers

Nov 9, 03:21:17 GMT+0
Investigating - Our Engineering team is currently investigating an issue with internet connectivity within our Chicago data center. We apologize for the inconvenience and will share an update once we have more information..

Nov 9, 03:52:44 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Maintenance/clodlvpjm14897bbn099zngusb 2023-10-31T00:41:12.503+00:00 2023-10-31T00:41:12.503+00:00 The node is currently locked Type: Maintenance

Duration: 2 hours and 24 minutes

Affected Components: Virtual and Hybrid servers

Oct 31, 00:41:12 GMT+0
Identified - We are currently performing maintenance on some of our infrastructure to improve stability. During the maintenance window some servers might experience up to 30 minutes of downtime with message in dashboard: **The node is currently locked**. Servers will return to normal operation once the maintenance is complete..

Oct 31, 03:05:18 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.cloudfanatic.net,2005:Incident/clk5fmgz397295o8ofpcto3yav 2023-07-16T12:47:46.719+00:00 2023-07-20T15:37:50.831+00:00 Some customers are not receiving emails from our systems Type: Incident

Duration: 4 days, 2 hours and 50 minutes

Affected Components: Email Services

Jul 20, 15:37:50 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

Jul 16, 12:47:46 GMT+0
Investigating - Our Engineering team is currently investigating an issue with emails not being delivered to some customers including invoice reminders, ticket responses, new orders. We apologize for the inconvenience and will share an update once we have more information..

]]> tag:status.cloudfanatic.net,2005:Incident/clg76ltjp356023ldonpp2okgb4 2023-04-07T23:32:03.833+00:00 2023-04-07T23:32:03.833+00:00 Incident Type: Incident

Duration: 12 hours and 48 minutes

Affected Components: Client Portal

Apr 7, 23:32:03 GMT+0
Investigating - Our Engineering team is currently investigating an issue with **Root Password Not Working** for newly created instances or after server rebuild/reinstall. If your Root Password is not working please contact us via our helpdesk and we will manually resolve the issue: https://cloudfanatic.net/crm/submitticket.php We apologize for the inconvenience and will share an update once we have more information..

Apr 8, 12:19:41 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.cloudfanatic.net,2005:Maintenance/clfswh0fu8549993omdj1dyo88 2023-03-28T23:38:08.857+00:00 2023-03-29T00:08:45.833+00:00 Phoenix Network Upgrade Type: Maintenance

Duration: 31 minutes

Affected Components: Network

Mar 29, 00:08:45 GMT+0
Completed - Maintenance has completed successfully..

Mar 28, 23:38:08 GMT+0
Identified - Our team is currently performing a network upgrade in our Phoenix, AZ datacenter. Some instances might experience up to 30 minutes of downtime..

]]> tag:status.cloudfanatic.net,2005:Incident/cle6c5bqb13481417mxnt9u3n20 2023-02-15T23:59:59.706+00:00 2023-02-15T23:59:59.706+00:00 Chicago Hypervisor 80 issue Type: Incident

Duration: 4 minutes

Affected Components: Virtual and Hybrid servers

Feb 15, 23:59:59 GMT+0
Investigating - Our Engineering team is currently investigating an issue with one of our Chicago Hypervisors (80) We apologize for the inconvenience and will share an update once we have more information..

Feb 16, 00:03:55 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/cldjpt17z4392rboh6pan21ai 2023-01-31T04:03:41.061+00:00 2023-01-31T04:03:41.061+00:00 Unstable Network - Phoenix Datacenter Type: Incident

Duration: 9 hours

Affected Components: Network

Jan 31, 04:03:41 GMT+0
Investigating - Our Engineering team is currently investigating an issue with networking causing connection drops within our Phoenix, AZ - US South Datacenter. We apologize for the inconvenience and will share an update once we have more information..

Jan 31, 13:04:05 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/clawqwwu62057hwn20dyqs4ju 2022-11-25T16:56:33.599+00:00 2022-11-25T16:56:33.599+00:00 Some instances are stuck offline Type: Incident

Duration: 4 hours and 47 minutes

Affected Components: Virtual and Hybrid servers

Nov 25, 16:56:33 GMT+0
Investigating - Our Engineering team is currently investigating an issue with some virtual servers being offline. We apologize for the inconvenience and will share an update once we have more information..

Nov 25, 21:38:43 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Nov 25, 21:43:12 GMT+0
Resolved - We will mark this issue as resolved but will continue monitoring the situation for the next 24 hours..

]]> tag:status.cloudfanatic.net,2005:Maintenance/cl97560tf104354htltuulswt7x 2022-10-13T14:16:00.000+00:00 2022-10-13T17:24:56.622+00:00 Regular Website Maintenance Type: Maintenance

Duration: 3 hours and 9 minutes

Affected Components: Client Portal, Cloudfanatic Website

Oct 13, 17:24:56 GMT+0
Completed - Maintenance has completed successfully..

Oct 13, 14:16:01 GMT+0
Identified - Maintenance is now in progress.

Oct 13, 14:16:00 GMT+0
Identified - We are currently performing a regular maintenance on our website and client dashboard. During this time your dashboard will be unavailable. In the meantime should you need to perform an operation from your dashboard please email support@cloudfanatic.net.

]]> tag:status.cloudfanatic.net,2005:Incident/cl58aehwc1198428lkmdy6myzh 2022-07-05T14:49:15.836+00:00 2022-07-05T14:49:15.836+00:00 Degraded connectivity issue in Chicago Datacenter Type: Incident

Duration: 3 hours and 6 minutes

Affected Components: Client Portal, Network, Cloudfanatic Website

Jul 5, 14:49:15 GMT+0
Identified - Our Engineering team has identified and acknowledged an issue regarding degraded network performance within our Chicago Datacenter. The issue is caused by one of our upstream internet providers and is affecting certain internet routes only. Depending on your location and the route between you and our Chicago location, you might experience slow loading times of our website, client dashboard and your server. The internet provider in question has been notified and are working on restoring full connectivity. We apologize for the inconvenience and will share an update once we have more information..

Jul 5, 17:55:12 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Maintenance/cl2tkcv9h44656bmmzo5zmvmqx 2022-05-05T22:23:00.000+00:00 2022-05-05T22:23:00.000+00:00 North Carolina Cloud Instances Maintenance Type: Maintenance

Duration: 1 day, 4 hours and 49 minutes

Affected Components: Virtual and Hybrid servers

May 5, 22:23:00 GMT+0
Identified - We are currently running a maintenance on some cloud instances which are being affected by a software bug. During that time instances might be inaccessible with the following message being displayed in customer's dashboard: **Virtual server is under migration** .

May 5, 22:23:01 GMT+0
Identified - Maintenance is now in progress.

May 7, 03:12:23 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.cloudfanatic.net,2005:Incident/cl2sm7g7k20997kcn6t71zqycb 2022-05-05T06:16:05.415+00:00 2022-05-05T06:16:05.415+00:00 Incident Type: Incident

Duration: 1 hour and 24 minutes

Affected Components: Network

May 5, 06:16:05 GMT+0
Investigating - Our Engineering team is currently investigating an issue with network connectivity in our North Carolina location. We apologize for the inconvenience and will share an update once we have more information..

May 5, 06:32:16 GMT+0
Identified - Issue has been identified as a routing issue with one of our upstream providers and has been partially fixed. We are continuing to work on a complete fix for this incident..

May 5, 07:40:19 GMT+0
Resolved - Issue has been fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/cl1r4pzk791377rjncfz58q5xv 2022-04-09T00:39:08.174+00:00 2022-04-09T00:39:08.174+00:00 Legacy Container (*VZ) services partial isolated outage Type: Incident

Duration: 46 minutes

Affected Components: Legacy Container (*VZ) services

Apr 9, 00:39:08 GMT+0
Investigating - Our Engineering team is currently investigating an issue with some of our Legacy OpenVZ servers being stuck offline and unable to be booted. We apologize for the inconvenience and will share an update once we have more information..

Apr 9, 01:25:12 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/cl0yg559z1140643fmoojll0udbf 2022-03-19T22:53:31.835+00:00 2022-03-19T22:53:31.835+00:00 Legacy Container (*VZ) services partial isolated outage Type: Incident

Duration: 52 minutes

Affected Components: Legacy Container (*VZ) services

Mar 19, 22:53:31 GMT+0
Investigating - Our Engineering team is currently investigating an issue with some of our Legacy OpenVZ servers being stuck offline and unable to be booted. We apologize for the inconvenience and will share an update once we have more information..

Mar 19, 23:45:15 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/cl0izblbx120880e3my12kwvw9j 2022-03-09T02:45:00.000+00:00 2022-03-09T02:45:00.000+00:00 Legacy Container (*VZ) services partial isolated outage Type: Incident

Duration: 1 hour and 2 minutes

Affected Components: Legacy Container (*VZ) services

Mar 9, 02:45:00 GMT+0
Investigating - Our Engineering team is currently investigating an issue with some of our Legacy OpenVZ servers being stuck offline and unable to be booted. We apologize for the inconvenience and will share an update once we have more information..

Mar 9, 03:46:50 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/ckzhal59e221977wna5x4u70ql 2022-02-10T18:06:12.642+00:00 2022-02-10T18:06:12.642+00:00 Routing issue in Los Angeles Datacenter Type: Incident

Duration: 4 minutes

Affected Components: Network

Feb 10, 18:06:12 GMT+0
Investigating - Our Engineering team is currently investigating an issue with network routing causing packet loss or complete inaccessibility to some cloud servers. We apologize for the inconvenience and will share an update once we have more information..

Feb 10, 18:10:31 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/ckyjcf6ou644683doots5nedauu 2022-01-17T23:53:23.959+00:00 2022-01-17T23:53:23.959+00:00 Chicago Hypervisor 36 issue Type: Incident

Duration: 1 hour and 5 minutes

Affected Components: Virtual and Hybrid servers

Jan 17, 23:53:23 GMT+0
Investigating - Our Engineering team is currently investigating an issue with one Chicago Hypervisor (36) being offline. We apologize for the inconvenience and will share an update once we have more information..

Jan 18, 00:58:02 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Maintenance/cky541j3m263398efobjb34y7zl 2022-01-08T00:47:10.738+00:00 2022-01-08T05:39:01.774+00:00 Los Angeles Datacenter emergency PDU replacement Type: Maintenance

Duration: 4 hours and 52 minutes

Affected Components: Virtual and Hybrid servers

Jan 8, 05:39:01 GMT+0
Completed - Maintenance has completed successfully..

Jan 8, 03:08:11 GMT+0
Identified - Most affected services had been restored at this time. Datacenter techs are continuing with the planned replacement..

Jan 8, 00:47:10 GMT+0
Identified - We have detected a faulty PDU an as such the onsite datacenter techs are working on replacing it. Some virtual servers will be inaccessible during this time. We expect the work to be completed within 20 minutes. We apologize for the inconvenience..

]]> tag:status.cloudfanatic.net,2005:Maintenance/ckxp2fzhy115747nmwo79jlxm0 2021-12-27T20:00:00.000+00:00 2021-12-27T20:00:00.000+00:00 North Carolina Network Maintenance Type: Maintenance

Duration: 1 hour and 6 minutes

Affected Components: Network

Dec 27, 20:00:00 GMT+0
Identified - We will be performing an emergency network maintenance in our North Carolina datacenter to some of our network gear. Starting time: 2:00PM CST 12/27/2021 End time: 3:00PM CST 12/27/2021 During this time some virtual servers might experience up to 15 minutes of downtime..

Dec 27, 21:05:53 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.cloudfanatic.net,2005:Incident/ckx9f9tq1309077woe9phnrsqj 2021-12-16T20:35:48.112+00:00 2021-12-16T20:35:48.112+00:00 Slow loading of Website and Client Account Area Type: Incident

Duration: 30 minutes

Affected Components: Client Portal, Cloudfanatic Website

Dec 16, 20:35:48 GMT+0
Investigating - We are aware of an issue causing our website and client area services to load slow or time out. This issue is connected to our CDN provider Cloudflare, and they are actively working on fixing it. Incident information: https://www.cloudflarestatus.com/incidents/qz5m74q8q0jl **No cloud vps servers are affected.** We apologize for the inconvenience and will share an update once we have more information..

Dec 16, 21:05:41 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/ckx2lmuvl25537rn8ouhtx6q3 2021-12-12T01:59:30.384+00:00 2021-12-12T01:59:30.384+00:00 Connectivity issues in LA Datacenter Type: Incident

Duration: 8 minutes

Affected Components: Network

Dec 12, 01:59:30 GMT+0
Investigating - Our Engineering team is currently investigating an issue with connectivity in our Los Angeles datacenter which is causing some servers to experience higher latency or packet loss. We apologize for the inconvenience and will share an update once we have more information..

Dec 12, 02:07:25 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]> tag:status.cloudfanatic.net,2005:Incident/ckv71kbou0365tfohx27k3lzi 2021-10-25T19:16:14.934+00:00 2021-10-25T19:16:14.934+00:00 Connectivity issues in Chicago Datacenter Type: Incident

Duration: 10 minutes

Affected Components: Network

Oct 25, 19:16:14 GMT+0
Investigating - Our Engineering team is currently investigating an issue with network connectivity in our Chicago datacenter. We apologize for the inconvenience and will share an update once we have more information..

Oct 25, 19:26:00 GMT+0
Resolved - Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team..

]]>