Cloudfanatic - Slow loading of Website and Client Account Area – Incident details

All systems operational

Slow loading of Website and Client Account Area

Resolved
Degraded performance
Started over 4 years agoLasted 30 minutes

Affected

Core Services

Degraded performance from 8:35 PM to 9:05 PM

Cloudfanatic Website

Degraded performance from 8:35 PM to 9:05 PM

Client Portal

Degraded performance from 8:35 PM to 9:05 PM

Updates
  • Resolved
    UTC
    Resolved

    Issue has been identified and fixed. We will continue to monitor the situation to make sure issue is fully resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our support team.

  • Investigating
    UTC
    Investigating

    We are aware of an issue causing our website and client area services to load slow or time out. This issue is connected to our CDN provider Cloudflare, and they are actively working on fixing it. Incident information: https://www.cloudflarestatus.com/incidents/qz5m74q8q0jl

    No cloud vps servers are affected.

    We apologize for the inconvenience and will share an update once we have more information.