Cloudfanatic - Incident – Incident details

Incident

Resolved
Partial outage
Started over 1 year agoLasted about 13 hours

Affected

Core Services

Partial outage from 11:32 PM to 12:19 PM

Client Portal

Partial outage from 11:32 PM to 12:19 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Our Engineering team is currently investigating an issue with Root Password Not Working for newly created instances or after server rebuild/reinstall.

    If your Root Password is not working please contact us via our helpdesk and we will manually resolve the issue: https://cloudfanatic.net/crm/submitticket.php

    We apologize for the inconvenience and will share an update once we have more information.